Category Archives: FAQ-Dropoff

What type of sandwich fillings do you offer?

We use a rotational menu so that you never grow tired of the same sandwich fillings. 6 fillings per day are offered with at least 20% of these being vegetarian. If you require are larger percentage of vegetarian fillings and/or would like your vegetarian sandwiches plattered separately, simply let us know when placing your order and we will happily arrange. We endeavor to provide a range of fillings that appeal to various tastes, and we ensure that each day’s offerings include a combination of both traditional-style fillings as well as some gourmet fillings. See below for a sample of fillings offered on a rotational basis:

  • Roast beef, lettuce, tomato, cheese and caramelized onions
  • Ham, lettuce, tomato, carrot, cheese and seeded mustard mayonnaise
  • Char-grilled vegetables, pumpkin hummus and baby rocket (v)
  • Egg and lettuce (v)
  • Lemon and tarragon poached chicken with mesclun lettuce
  • Lettuce, tomato, cucumber, carrot, alfalfa and avocado (v)

Are you able to provide staff and equipment hire?

We offer a range of staffing solutions including chefs, wait staff, event managers, beverage attendants, baristas and cocktail bartenders. All staff are professionally trained with the relevant qualifications (eg, RSA certified) and are impeccably groomed and dressed in full uniform attire.

Click here to view our range of equipment hire and pricing. Equipment hire should be arranged with as much advance notice as possible to guarantee availability.

When will you collect the platters my order was delivered on?

One of our drivers will come by within 3 working days of delivery to collect the platters. Please leave them in a safe location until we have to opportunity to collect them. We will make 2 attempts to collect the platters; please note that if we are unable to recover them on the second attempt, then they will be invoiced at replacement cost.

Additional platter/equipment collection fees may apply

What should I do if I have a dispute against an invoice?

All claims against invoices must be made within 7 days of the delivery. Any claims outside of this time frame may not be pursued. Please refer your comments to our customer service staff on 1300 368 605 who will liaise with your delivery driver, our dispatch team, QA officer, chefs &/or booking contact as well as reference any supporting documentation such as email correspondence and signed delivery docket. We endeavor to resolve all invoice disputes as a matter of urgency.