This means the particular menu item in question requires a Chef to assemble, cook and serve the item onsite, it cannot be dropped off ready made. This applies to any menu item that requires more attention and simply needs a Chef to prepare it. You will see this throughout the menu on items in the finger food menu along with the sit down menus etc. If you require more clarification please speak with one of our experience Catering Staff.
Category Archives: FAQ-Events
Do you supply alcohol?
We work in partnership with a reputable beverage catering company who we will liaise with on your behalf to ensure you are provided with a competitive price and quality service.
Can we provide our own beverages?
You sure can, please ask your Event Manager to assist with required quantities. We can assist you by providing all bar set up, bar equipment, glassware, ice and tubs at an additional fee.
Where can I find your full terms of trade which you refer to in your Terms & Conditions?
You may download our full terms of trade here.
I would like to heat and serve the food myself, is that possible?
Of course, just let our events team know at time of quotation. To make it as easy as possible for you, we can supply the food on domestic oven trays as well as provide heating instructions and platters to serve (available on request).
I don’t want to have a chef onsite. Can you deliver the food ready to serve?
Absolutely! We have numerous menus designed specifically for this purpose. We use the latest in transport technology to ensure the temperature and quality of your catering is maintained during transit. Upon request, we can also deliver your catering in insulated ice boxes if refrigeration is not available at your chosen venue.
I would like to provide my own wait staff. Is that okay?
Of course, feel free to ask friends, family, colleagues or others to assist you with the service of food &/or beverages. Please chat to our events team who will be happy to recommend how many wait staff you will need.
What happens if we need the wait staff to stay later than we had originally arranged?
They will be happy to stay and we can invoice you for their time the following working day. If you think you may run overtime simply advise your event manager prior so that we can let the staff know it may occur.
How many wait staff will I need?
Our events team can advise exactly how many wait staff you will need. The general rule of thumb is 1:18 for sit down events and 1:30 for cocktail events. This may vary dependent on beverage service required, location, menu etc.
Are you able to provide staff and equipment hire?
We offer a range of staffing solutions including chefs, wait staff, event managers, beverage attendants, baristas and cocktail bartenders. All staff are professionally trained with the relevant qualifications (eg, RSA certified) and are impeccably groomed and dressed in full uniform attire.