Category Archives: FAQ

Do you cater for special dietary requirements?

Yes, we cater for most dietary requirements (certain religious requirements excluded) noting that some special dietary menus may have an additional charge. We are more than happy to accommodate any special dietary needs your guests may have. For your convenience, we have indicated which menu items cater to or can be altered for special dietary requirements using the following key: (v) = vegetarian, (gf) = gluten free, (df) = dairy free. Intolerances and allergies will be accommodated for as best possible, however please be aware that other orders that may contain egg, shellfish, nuts, etc., are prepared using the same equipment. Please be advised that whilst all care will be taken, no responsibility will be assumed.

Why should I choose Flavours Catering + Events?

We are the only caterer based in Sydney to offer a 5 Star Money-Back Guarantee for your event, providing assurance for delivery times, quality, service, quantity and quick quotes. Our experienced events team are dedicated to designing the perfect catering package tailored to your specific needs, whilst our team will create food that will dazzle and delight you and your guests.

How long is my quote valid for?

Quotes are valid for one month from the date of quotation, unless otherwise stated, and valid only according to the specifications provided. Alterations to specifications may require quote to be reviewed and revised. In order to secure your event booking, a 20% deposit is required. Please note that your booking is not confirmed and remains tentative until deposit &/or credit card details are provided.

Where your quote includes products/services that includes the use of an external supplier, that element of your quote is subject to the suppliers conditions.

Can you cater at the last minute?

It’s a fast paced world and we’re here to help you keep up! We understand that you may not always be given ample notice of imminent events that require catering. Where possible, we will be more than happy to oblige last minute orders. We can create extraordinary events, even at the eleventh hour! Simply give our friendly team a call to discuss your requirements and we’ll do our very best to accommodate your order. Please be aware that some special menu items require at least 24-48 hours notice.

How far in advance do I need to book?

We highly recommend that you secure your preferred date with us as quickly as possible and then finalise the details soon after. Depending on the size of your event, one month’s notice should provide us with ample time to coordinate your event; however, if less notice is given, we should still be able to accommodate your event, pending our availability. If your event is to be held during a time that is typically popular; eg, New Years Eve or a long weekend – you may be required to book well in advance to ensure availability.

Do I need to provide you with advance notice when placing an order for corporate drop off catering?

To ensure that we can guarantee your order for corporate catering we need it placed by 3pm on the business day prior to delivery. We do accept orders after this time and strive to help out with last-minute order as best we can; however without advance notice we may not have the stock we need to provide you with your chosen menu items; in which case we would endevour to provide you with alternative menu items where possible.

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