How can I cancel my order and how much notice do I need to give?

To cancel your order please phone our customer service staff on 1300 368 605. In the event that a confirmed order is cancelled, the following cancellation charges will apply –

  • Notice of two or more working days prior: No charges will apply.
  • Notice of one working day before 3PM: A fee may be charged to compensate for any food or labour costs already incurred.
  • Notice of one working day after 3PM or same day: Flavours Catering + Events reserves the right to full payment of total order cost.

Where possible, Flavours Catering + Events will use discretion to minimize cancellation charges and will evaluate on a case-to-case basis according to food and labour costs already incurred. To view our full Terms and Conditions of Trade click here.