Usually we can postpone the event for you, making sure you retain the credit.
In the event that a confirmed booking is cancelled, the following cancellation charges may apply – Where possible, Flavours Catering + Events will use discretion to minimize cancellation charges and will evaluate on a case-to-case basis according to food and labour costs already incurred
- Notice of 31 days or more: Full deposit refunded or in the case deposit not received no charges will apply;
- Notice of 15 to 30 days: 50% deposit retained or in the case deposit not received 10% of total event cost + $100 administration fee will be charged;
- Notice of 7 to 14 days: Full deposit retained or in the case that deposit not received 20% of total event cost + $100 administration fee will be charged;
- Notice of 7 days or less: Flavours Catering + Events reserves the right to full payment of total event cost.
These cancellation charges compensate for loss of assumed as well other potential income on specified date, and also other costs incurred such as food, labour and administration. Where possible we try our best to minimise these costs for you.
Should Flavours Catering + Events be unable to provide any service due to extenuating and unforeseen circumstances, clients may not make any claim other than a full refund of deposit.